Please email us at [email protected] with any questions or concerns you may have.
1. What we do
We provide online document filing assistance service. We collect the information you provide to help you complete social security card applications and provide complete e-package ready for filing the applications.
Furthermore, we are not a law firm and do not provide any legal, financial, tax or other professional advice. We help you to the best of our knowledge and experience to complete the required forms based upon the information you provide. When it comes to filing a determined document we trust your own judgment. You are responsible to determine the kind of form you need to fill out. We also do not check for errors on your forms; we use the information you provide while completing those forms and submit those, exactly as they have been filled. Once we have helped you complete those forms the relationship between you and us ends with the transaction. We are not under any obligation to send you reminders for future filings, or any other responsibilities you may have.
2. What You Agree To
Once you agree to the terms, you are confirming that all the information you provide while filling the forms is correct an accurate. You further guarantee and warrant that it shall not be used for any illegal or fraudulent purpose.
You further agree to indemnify and hold us harmless for any demands alleging any lack of authority, error or damages of any kind, including damages, attorneys fees and costs with regard to any of the services provided by the company.
Your submission of credit card information, or any kind of payment card information constitutes your authorization for the services ordered and for any related fees or expenses. At Simplefiling.co (YDM Global Ltd), these are the fees that may be charged to your account: Processing fee, Publication Fees, and Shipping Fees (if necessary). There may be other fees in some instances, but the fees will always be presented to you before you submit your final payment.
4. Limited Money-back Guarantee
At Simplefiling.co (YDM Global Ltd), we offer a Limited Money-back Guarantee. If you cancel before the work has been completed, we will reimburse you the full amount minus the cost of the services already provided. Any demand for refunds must be received within 30 days from the order date. No refunds will be issued after this period.
If you have any questions about the fees, please send us an email at [email protected]
5. Warranties and Disclaimer of Liability
The website owner makes no warranties, representations, statements or guarantees (whether express, implied, legal, equitable or residual) regarding the website.
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, or your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
6. Conflict of terms
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Simplefiling.co (YDM Global Ltd) may amend this agreement in the future without notice. If new terms are adopted, they will replace the existing ones and will be published on our website. We reserve the right to change this agreement as necessary.
9. Complaints and disputes
Simplefiling.co (YDM Global Ltd) is committed to providing members with the best possible service. If at any time you feel we have not met our obligations – or you have a complaint about any of our products or services – please inform us so we can work towards a resolution. We will endeavour to deal with your complaint promptly, thoroughly and fairly.
If you have a complaint, we request you lodge your complaint by emailing us, and we will try to resolve the matter immediately.